Benchmarking: What It Is, How It Works, and Why Educators Desperately Need It

C. Jackson Grayson Jr. is the chairman and CEO of APQC, the American Productivity & Quality Center, a nonprofit research and education organization located in Houston.

Arthur C. Clarke, the great science fiction writer, once observed that cave dwellers froze to death on beds of coal—lying on the very resource that could have saved their lives. But they had no way to find the coal, mine it, or use it. Today, several millennia later, the same phenomenon is happening again—this time, in education.

BRIC ARCHIVE

School & District Management Districts Compare Notes on Best Business Practices Jeff Archer , January 17, 2007 6 min read

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Education Trust Director Kati Haycock speaks last week to the National Board of Education Sciences as board member F. Philip Handy, left, and Grover J. the director of the IES, look on." width="840" height="570" />

Federal ‘One Stop’ Research Shop Seen as Slow to Yield Views That Educators Can Use Debra Viadero , September 26, 2006 4 min read

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Principal Ryan Boike, center, leads NCEA field investigators on a tour of Central Junior High School. At left, the team visits a computer lab where students work on a research project.

School & District Management Sleuths Seek Secrets of High-Flying Schools Lynn Olson , May 3, 2005 11 min read

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